The taken Rules ; • Wash your hands frequently with soap and water for at least 20 seconds, scrubbing thoroughly. • Cover the mouth and nose with tissues when coughing or sneezing; use the inside of the elbow if no tissues are available. • Do not touch your eyes, mouth, or nose with your hands • Keep a social distance while staying at the hotel, use a mask if necessary. • Do not share any of your personal belongings, such as towels. • Stay hydrated, eat a balanced diet, and pay attention to your sleep patterns. • If you have symptoms such as fever, dry cough, and shortness of breath, in case of doubt, inform the hotel immediately. • Avoid close contact, such as shaking hands and hugging. • During a pandemic, Delphin hotels do not guarantee that you will not be infected with the Covid-19 virus, but take all necessary precautions to prevent the infection of Covid-19. Social distance protects you from becoming infected with Covid-19. The Measures ; • Body temperatures of our employees and guests are measured by trained personnel at hotel entrance with thermal camera and contactless thermometers. • Reception desk, elevators, pool surroundings, beaches, resting and food courts in our hotel are arranged according to safe social distancing rule, and direction signs and marking procedures have been implemented. • Guest luggages and personal belongings are disinfected with suitable chemicals in luggage rooms and safely transferred to guest rooms. • Surfaces incurring continuous hand contact in our guest rooms; door handles, toilet and sinks, lighting buttons, telephone receivers, TV remotes, kettles and mini bars are disinfected after being cleaned with licensed chemicals. • Glass visor is made for open buffet in our restaurants and service will be made bby trained personnel. • Capacity writings are put up in our elevators and social distancing rule markings are designated with labels. • To decrease the risk of infection, disinfection procedures of surfaces such as tables, chairs, door handles, handrails, receivers, elevator buttons, air condition and light switches are increased as well as standard cleaning procedures implemented in our facilities. • Disinfectant units available in common rest rooms in our hotels are increased, and hand disinfectant unit is placed at the entrance of restaurant, common areas, pools and beach. • Regular ventilation and standard cleaning procedures of the areas where our employees and guests are present and disinfection procedures are also increased regularly. • Our employees have been trained by related training program about the measures required to be taken and the acts required to be carried out against the current epidemic and taken certificates accordingly and information posters have been put up in personnel areas to create awareness. • Common area cleanings are implemented by using chlorine based chemicals via machines. • Common areas and our rooms are disinfected daily with effective disinfectant and our Ultra Low Volume (ULV) devices. • Soaps used in our hotels have been changed with the ones having high disinfectant capacity. • The close contact of the guests has been decreased by reducing the capacity of our restaurants. • Our restaurants have single use salt shaker, caster and napkin holders. Mixers are given in packages. • Our hotel’s air condition and ventilation systems are under control 24 hours and controlled by our personnel with professional competence by providing cleaning and disinfection in standard and frequency according to legislation. • Measurement and maintenance of our pools are implemented daily and chemical and microbiological water analysis are carried out by an accredited laboratory periodically. Analysis results and our measurements are shared with our guests via billboards available near our pools. • Usage areas and all toys used in our mini clubs are cleaned and disinfected after use meticulously and frequently. They are disinfected with extra ULV (Ultra Low Volume - Fine Spraying Technique) devices. • Sauna, steam room, bathhouse and fitness areas are used upon reservation to protect safe social distance. • We care about the health of our esteemed guests and personnel, thus we provide 7/24 doctor, nurse, ambulance service in our hotel. Declaration to be filled in and signed during the entry; Dear Guest, As Delphin Hotels, our biggest priority is the Health and Safety of our guests and personnel. We are glad to host you in our hotel. It is our priority for our guests to have a good holiday in health and well-being. Due to COVID-19 global pandemic, we take additional and necessary measures for helping protection of our guests and personnel. To prevent any risk on health of you, our guests and personnel, hereby, we would like you to answer the following questions, read the following statement and sign and remind you some significant healthcare precautions in accordance with legal regulations, public health law and guidelines and directives issued by public authorities for protecting from the pandemic and preventing its spread. Your following details mandatory for us due to laws and directives related with the pandemic; • Whether you had Covid-19 before, your temperature check, • Whether you have contacted with a confirmed covid-19 patient in the last 14 days, • Whether you have symptoms as cough, shortness of breath, • Whether you and/or your children have any chronic disease, • For us to process the information, whether you and/your children had covid-19, your explicit consent in accordance with the 6698 Privacy Law is needed. Your information can be shared with related public authorities if it is necessary to make any pandemic related intervention. You can withdraw your explicit consent at anytime. If, you give your explicit consent, you will be informed comprehensively through the Clarification Note on your rights, methods for collecting your data and other related issues. I consent I do not consent Yes or No •Please, indicate if you have been to another country within the last 14 days. •Do you or (if any) your minor child/children (younger than 18) have any chronic health problem, if yes what is it? •Please indicate, did you or (if any) your minor child/children (younger than 18) have Covid-19 diagnosis and/or if you received Covid-19 treatment. •Do you have symptoms as fever, cough, sore throat or shortness of breath? •Have you ever been in any contact with a Covid-19 carrier in the last 14 days? •Please, indicate your temperature checked while you are entering the country. If, any of your answers to questions above is YES and if, your temperature is detected to be high by thermal scanners or thermometers, we will take you to our isolation chamber and implement legal procedures related with the global pandemic. Thank you for your understanding and support to our activities. Briefing and Statement; • I accept the procedures* to be implemented by the facility if I am detected to have one or several symptoms of Covid-19 during checks by the facility. • I will immediately notify the facility authorities if I feel that I have one or several symptoms of Covid-19. • I will cover my own hospital expenses and other related costs, will not claim anything and press charges against the facility, if I catch the disease during my stay due to Covid-19 global pandemic. • I will use the mask provided to me all the times that I cannot keep social distance during my stay. • I will always follow the facility's rules and keep social distance during my stay. • I will take care to wash my hands frequently and follow the rules of personal hygiene (mouth and nose must be covered by a disposable tissue while coughing or sneezing, if no tissue is available, crook of your arm must be used). • I will care not to get in close contact with strangers / personnel as handshaking, hugging, etc. I accept to be extricated from the hotel if I do not follow aforementioned rules and warnings of the hotel. I confirm that the information I give is true and correct. I consent that the facility can measure my body temperature through thermal scanners or thermometers. In accordance with the results of these checks, I accept and declare to follow the directives in order not to jeopardize the health of other guests and personnel in the facility. * 1. I accept to be examined by the hotel doctor or taken to a health facility determined by the Ministry of Health of Turkey for examination and medical checks if any Covid19 symptoms as high fever, cough, sweat, chill, etc. is detected. 2. If, there is a Covid19 suspicion or diagnosis as a result of aforementioned procedures, I accept to stay in quarantine about 14 days in the hotel or a hospital determined by the Ministry of Health of Turkey. 3. If, I am diagnosed with Covid19, I will not disclose this in any media (digital or written) and I will not make any claim about my disease. 4. Cömertoğlu Otelcilik ve Tic. A.Ş. does not guarantee 100% that you will not have Covid19 infection during the Pandemic. However, the firm takes all kinds of necessary precautions for preventing that. Name & Surname: Room No: Date: Signature: it's this way.